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Telecommute Tier 3 Support Escalation Engineer

Company: VirtualVocations
Location: Brownsville
Posted on: April 17, 2019

Job Description:

A software company is searching for a person to fill their position for a Telecommute Tier 3 Support Escalation Engineer.Core Responsibilities Include: Serving as the subject matter expert on various apps and integrationsHandling escalated cases from the Support team with a high sense of urgencySupporting customers via email and phone with strong writing skillsRequired Skills:Ability to work independently or collaboratively in a fast-paced environmentA firm grasp of and comfort using cloud applicationsGeneral expertise in RESTful APIsExperience with HTML, CSS, and one or more programming languagesDesire and aptitude to quickly ramp up on new technologies, languages, and frameworksConfidence and strong interest in problem solving

Keywords: VirtualVocations, Brownsville , Telecommute Tier 3 Support Escalation Engineer, Engineering , Brownsville, Texas

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