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Remote Customer Service Support Director

Company: VirtualVocations
Location: Brownsville
Posted on: May 6, 2021

Job Description:

An information technology company needs applicants for an opening for a Remote Customer Service Support Director. Individual must be able to fulfill the following responsibilities: Deliver post-sales high touch support and solutions to the customer base Serve as an advocate for customer needs Make certain that quality and productivity guidelines are established Required Skills: Ability to translate departmental goals into performance objectives for each line manager Ability to measure departmental and individual performance against plan Ability to develop and implement an employee development plan for each line manager Ability to provide approval for salary and bonus recommendations Ability to interact across functional areas with senior management or executives Ability to approve all hiring, promotion, transfer, compensation, and disciplinary action

Keywords: VirtualVocations, Brownsville , Remote Customer Service Support Director, Executive , Brownsville, Texas

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