Area Leader (Manager) Trainee (Brownsville, TX)
Company: 7-Eleven, Inc.
Posted on: May 4, 2022
Who we are
Imagine working in a place where continuous improvement and
innovation is celebrated and rewarded; where fast-paced,
high-impact teams come together to positively drive results for one
of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your
friendly neighborhood store. You probably know our familiar name,
have seen our pervasive logo, and have tried our highly
sought-after products, such as Slurpee - and Big Bite -. "Brain
Freeze" is a 7-Eleven registered trademark for our 53-year old
Slurpee - and with over 77,000 stores globally (more than any other
retailer or food service provider), we sell over 14 million a
But there's a lot more to our story and much more left to be
written. We are transforming our business, ensuring we are customer
obsessed and digitally enabled to seamlessly link our brick and
mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been
ever since our inception 90+ years ago. It's what drove us to
invent the convenience industry in 1927 by envisioning how a simple
ice dock could provide household staples such as milk and eggs to
better serve the needs of our customers.
Today we are redefining convenience and the customer experience in
big ways...we are fundamentally changing our culture and we want
talented, innovative, customer obsessed, and entrepreneurial people
like you to come make history with us.
How we lead
At 7-Eleven we are guided by our Leadership Principles.
Be Customer Obsessed
Be Courageous with Your Point of View
Challenge the Status Quo
Act Like an Entrepreneur
Have an "It Can Be Done" Attitude
Do the Right Thing
Each principle has a defined set of behaviors which help guide the
7-Eleven team to Serve Customers and Support Stores.
About This Opportunity
The Area Leader is responsible for directly driving sales and
profits for a multi-unit area of store locations. Oversees and
ensures that the overall condition of all stores comply with
company standards including but not limited to cleanliness, food
services, store and food sanitation, customer service and
merchandising - thereby maximizing store profitability, expense
control, inventory levels and shortage control - assures every
experience is fast, friendly and delicious. The Area Leader fosters
a coaching environment where team members want to excel and are
recognized for their achievements.
Drives sales and profits for a large scope of high volume, complex
Coaches/develops General Managers on establishing plans to help
them achieve goals
Conducts regular store visits in accordance with Playbook to ensure
compliance with all company policies and procedures
Ensures that all labor management tools are effectively implemented
and that labor targets are achieved. Ensures that allocated store
staffing hours are properly scheduled to provide the best level of
Conducts, attends, and actively participates in monthly regional
meetings as per the Playbook
Engages with merchandising team to suggest ways to increase sales,
expand markets, and promote business
Plans and implements marketing campaigns and sales promotions, and
oversees merchandise displays to meet all operational excellence
Monitors all store activities to ensure that customers receive
exceptional customer service
Builds strong, sales focused teams through recruiting, hiring,
training and coaching to develop top performing team members
Coaches and supervises team members in all store
Coaches and assists team members on how to handle difficult and
complicated situations, including employee disciplinary action
Ensures all human resources policies and procedures are timely and
accurately administered, including performance reviews,
compensation transactions, new-hires, terminations, leaves,
employee relations, safety and legal compliance matters
Encourages and champions multi-unit store locations in providing
friendly customer service in greeting and assisting customers, and
responding to customer inquiries and concerns
Serves customers by maintaining our philosophy, supported by a
value proposition that every experience will be fast, friendly and
Maintains 100% in-stock operational excellence on top selling
Ensures store operations are current on product offerings and
Follows company dress code standards as applicable to Area
Performs any other duties as needed for effective and efficient
operations of assigned store locations
Ensures work attendance in compliance with Company
Education and Experience
High school diploma or GED required, bachelor's degree preferred. A
minimum of 3 years of management experience required. Must be
authorized to work in the United States.
Knowledge and Skills
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to read, review, and interpret financial statements and
other reports and documents to affect change. Demonstrated skills
in leadership and customer service. Demonstrated ability to develop
and promote team members. Excellent oral and written communication
and interpersonal skills are required. Proficient accounting
skills. Ability to exercise sound judgment and work with minimum
supervision. Knowledge of PDI/Verifone/Topaz preferred.
While performing the duties of this job the employee is regularly
required to stand, sit and walk. The employee is occasionally
required to climb or balance on a ladder and/or stool, kneel or
crouch. The employee must occasionally lift or carry up to 50
pounds; push or pull up to 128 pounds.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential job functions. Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. All of the
responsibilities listed above are considered essential job
functions to this position.
What's In It For You?
7-Eleven is committed to creating an environment that encourages
and rewards excellence, providing a range of benefits that
Competitive salary and bonus incentives
Medical, dental, vision and life insurance benefits
Profit Sharing/401(k) Plan
Short-term and long-term disability benefits
Professional growth opportunities
7-Eleven is an Equal Opportunity Employer
This job description is subject to change at any time.
Keywords: 7-Eleven, Inc., Brownsville , Area Leader (Manager) Trainee (Brownsville, TX), Executive , Brownsville, Texas
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