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Remote Technical Support Manager

Company: VirtualVocations
Location: Brownsville
Posted on: April 28, 2021

Job Description:

A technology company is seeking a Remote Technical Support Manager. Candidates will be responsible for the following: Delivering technical support expertise in a complex information infrastructure environment Coordinating queue metrics to ensure customer service goals are met Providing mentoring and leadership to team members Qualifications for this position include: 8 to 12 years of relevant experience with at least 2 years in a management or leadership function Ability to multitask management and escalations of critical issues simultaneously Capability to foster teamwork within a collaborative culture Excellent leadership and mentoring abilities Strong presentation skills and experience presenting to various levels of management

Keywords: VirtualVocations, Brownsville , Remote Technical Support Manager, IT / Software / Systems , Brownsville, Texas

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