Management Trainee Quality-Bilingual (Spanish/English)
Company: CSL Behring
Location: Brownsville
Posted on: January 15, 2021
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Job Description:
About CSL With operations in 35 nations and 27,000 employees
worldwide, CSL is driven to develop and deliver a broad range of
lifesaving therapies to treat disorders such as hemophilia and
primary immune deficiencies, and vaccines to prevent influenza. Our
therapies are also used in cardiac surgery, organ transplantation
and burn treatment. CSL is the parent company of CSL Behring and
Seqirus. CSL Behring is a global leader in the protein
biotherapeutics industry, focused on bringing to market
biotherapies used to treat serious and often rare conditions. CSL
Behring operates CSL Plasma, one of the world's largest collectors
of human plasma, which is used to create CSL's therapies. Seqirus
is one of the largest influenza vaccine companies in the world and
is a transcontinental partner in pandemic preparedness and a major
contributor to the prevention and control of influenza globally. We
invite you to take a look at the many career possibilities
available around the globe and consider building your promising
future at CSL by becoming a member of our team Job Description Job
Description Summary Ability to relocate within the state of Texas
is REQUIRED after training is completed. Relocation assistance
provided. Please note: This is a management trainee role. If hired,
you will be in this position for approximately 6 to 7 months with
the expectation that you will relocate with a promotion to an open
Assistant Manager position. We have over 240 centers across the
country. In addition, you will be required to travel to our
Pinellas Park, FL and/or Las Vegas, NV training sites for
approximately 5 weeks, typically 1-2 weeks at a time. All
candidates must be open to relocation (a company relocation program
is included). You are encouraged to begin considering openings
approximately 6 months after starting your training. After
completion of training, travel will likely be required until you
have secured an Assistant Manager position. If you have not applied
and been promoted to an Assistant Manager position within a maximum
of 9 months, CSL Plasma may assign you to a location with the
requirement to relocate. Failure to relocate or failure to complete
the training program successfully as scheduled may result in
demotion or termination, at CSL Plasma's sole discretion. Job
Description Responsibilities: 1. Collaborate with Center Management
to ensure the day-to-day activities of Center operations are
compliant with Standard Operating Procedures (SOP's) and applicable
federal and local regulations. 2. Learn and understand all Center
financial responsibilities including annual budgets and monthly
financial analysis. Collaborate with Center Management in
collecting and analyzing KPI's to support continuous improvement
and meet Center established production goals. Learn to collect and
analyze data to maintain and improve Center quality, efficiency and
profitability. 3. Assist Center Management in ensuring Center is
"inspection ready" at all times and customer requirements meet the
safety of donors and employees including compliance with
Occupational Safety and Health Administration (OSHA) and
Environmental Health and Safety (EHS) regulations. 4. Learn and
understand Company SOP's and applicable federal and local
regulations, develop capabilities in performing nearly all staff
tasks and duties at a proficiency level adequate for training and
critiquing employees in the performance of those tasks and duties.
5. Develop skills to manage Center staff, including assisting
Center Management with recruiting of staff, interviewing and
selection of staff, and training of staff. Participate as witness
when Center Management delivers staff counseling, including
corrective actions and terminations, 45/90 day reviews and year-end
performance appraisals. 6. Work with Management to understand
efficient donor flow throughout the Center, identify problem areas,
and advise Management of ER issues or escalated donor issues. 7.
Under the supervision of the Assistant Quality Manager and/or ADOQ,
participate in audits, investigations and deviations to determine
root cause, correction/preventive actions and effectiveness checks.
Make recommendations for remedial actions to resolve audit
observations and other non-compliance issues or deficiencies. 8.
Collaborates with Assistant Quality Manager and/or ADOQ to develop
quality programs in order to streamline center processes while
maintaining compliance and quality. 9. Maintain a clean, efficient
work environment. Learn inventory requirements; occasionally walk
through facility to ensure operating supplies and inventory are
available. 10. Ensure accurate recording of donor data in the
electronic donor information management system as outlined in the
SOPs. 11. Familiarize with all marketing and advertising to ensure
programs effectively deliver desired results. Make recommendations
to Center Management as needed to improve effectiveness. 12.
Develop excellent customer service skills. Provide a model of good
customer service to employees. Communicate openly to customers.
Learn to effectively resolve customer complaints and concerns. 13.
Must be able to complete leadership development program and be able
to relocate within 6-7 months. 14. May be cross-trained in other
areas to meet the needs of the business. 15. Maintain
confidentiality of all staff, donor and center information. 16.
Perform other duties, as assigned, to support business needs. 17. A
fully trained Management trainee who has completed all of their
technical and leadership training may provide Quality coverage.
Education Bachelor's degree preferred Equivalent combination of
education and professional work experience required Experience If
no degree, must have equivalent combination of education and
professional work experience, including a minimum of 1-year
supervisory, leadership experience responsible for overseeing the
activities of others. Additional Skills Maintain company Technical
Training certification Knowledge of ever-changing and complex
government and industry regulations and ability to monitor
compliance with these regulations Proficient in English Bilingual,
Spanish a plus Working Conditions Shares information with internal
contacts with common desire to reach a solution Ability to make
decisions which have moderate impact on immediate work unit Must be
able to see and speak with customers and observe equipment
operation Occasionally perform tasks while standing and walking up
to 100% of time Reach, bend, kneel and have high level of manual
dexterity Occasionally be required to lift and carry up to 25
pounds Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and
to blood borne pathogens Exposure to human source products and
various chemicals including isopropyl, ethyl alcohol, carbon
dioxide, iodine, bleach, germicide solution, etc. Required to wear
Personal Protective Equipment while performing specific tasks or in
certain areas Required to work with the public who may be
occasionally dissatisfied Attention to detail and ability to follow
written and verbal directions required Frequently required to make
and accept modifications to working processes and procedures as
directed by SOP Overnight travel required up to 10% of the time
CB
Keywords: CSL Behring, Brownsville , Management Trainee Quality-Bilingual (Spanish/English), Other , Brownsville, Texas
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