LTC Restaurant Leader
Company: 7-Eleven
Location: Brownsville
Posted on: January 15, 2021
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Job Description:
OVERVIEW WHO WE ARE Imagine working in a place where CONTINUOUS
IMPROVEMENT and INNOVATION is celebrated and rewarded; where
fast-paced, high-impact teams come together to positively drive
results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your
friendly neighborhood store. You probably know our familiar name,
have seen our pervasive logo, and have tried our highly
sought-after products, such as Slurpee and Big Bite. "Brain Freeze"
is a 7-Eleven registered trademark for our 53-year old Slurpee and
with over 71,100 stores globally (more than any other retailer or
food service provider), we sell over 14 million a month. But
there's a lot more to our story and much more left to be written.
We are transforming our business, ensuring we are customer obsessed
and digitally enabled to seamlessly link our brick and mortar
stores with digital products and services. At 7-Eleven the
ENTREPRENEURIAL SPIRIT is in our DNA and has been ever since our
inception 90+ years ago. It's what drove us to invent the
convenience industry in 1927 by envisioning how a simple ice dock
could provide household staples such as milk and eggs to BETTER
SERVE THE NEEDS OF OUR CUSTOMERS. Today we are REDEFINING
CONVENIENCE AND THE CUSTOMER EXPERIENCE in big ways...we are
fundamentally changing our culture and we want talented,
innovative, customer obsessed, and entrepreneurial people like you
to COME MAKE HISTORY WITH US. HOW WE LEAD At 7-Eleven we are guided
by our LEADERSHIP PRINCIPLES. * Be Customer Obsessed * Be
Courageous with Your Point of View * Challenge the Status Quo * Act
Like an Entrepreneur * Have an "It Can Be Done" Attitude * Do the
Right Thing * Be Accountable Each principle has a defined set of
behaviors which help guide the 7-Eleven team to Serve Customers and
Support Stores. ABOUT THIS OPPORTUNITY RESPONSIBILITIES The
Restaurant Leader ensures that the overall store condition complies
with company policies & procedures, and state & federal laws are
being maintained and followed, they include: store cleanliness,
food service, customer service, merchandising, controlling loss
prevention, safety, and security - thereby maximizing store
profitability, expense control, inventory levels, and shortage
control. This leader fosters a coaching environment where team
members want to excel and are recognized for their achievements
while: Cultivate a GUEST in Mind Culture.1. Focus on the wildly
important.2. Be a leader. 3. Be committed to the guest. * Provides
prompt, courteous customer service by discovering customer needs
and management support * Manages food services in accordance with
Department of Health and Company Standards. * Effectively manages
and grows the sales of the food service program; by directing
sales, promoting, merchandising, and implementing new programs &
communicating to vendors, leaders, and other appropriate personal
on marketing activities. * Plans and prepares work schedules.
Supervises coverage of shifts left vacant due to emergency or lack
of food services personnel and fill as needed. * Assists
calculations of food consumption, and requests purchases inventory,
as required. * Analyzes financial data including shortage to
identify business opportunities, determine proper action plan, and
increase of sales. * Manages food cost at prescribed levels
fallowing approved portions control and accounting procedures. In
addition to all controllable expenses and cost items affecting
profitability of food service operation. * Analyzes food service
results and trends to determine the proper action plans, to
leverage the stores food sales and address areas for improvement.
Maintains 100% in-stock efficiency on top selling items. * Oversees
and may assist in preparing food items per required menus and
recipes. Inspects food and food preparation to maintain quality
standards and sanitation regulations. * Conducts daily and weekly
safety inspections of food service equipment to ensure optimal
operation conditions at all times. Ensures a safe environment is
maintained at all times. * Responds, reports, and follow-ups on all
employees and/or customer accidents, injuries and loss or damage to
property. * Checks display for neatness and customer appeal.
Ensures that all authorized signs are displayed. * Monitors and
ensures compliance with all contractual merchandise agreements and
reports any discrepancies to management. * Maintains a working
relationship with all vendors. Monitors and corrects delivery
procedures, ensure the accuracy of orders. Reports any problems to
management. * Promotes strong sales, by focusing on the team.
Recruits, hires, trains, and coaches team members to develop top
performing team members. Ensures team members are current on
product offerings and promotions. * Coaches and supervises team
members in all store responsibilities and teaches them how to
handle difficult and complicated situations by fostering a team
environment. * Evaluates and take positive and consistent
disciplinary actions on violations of company policies. * Maintains
a neat personal appearance in accordance with company uniform and
personal appearance policy as stated for Restaurant Leader. *
Performs other duties as needed. * Ensures work attendance in
compliance with Company expectations. QUALIFICATIONS
EDUCATION/EXPERIENCE Must be at least 18 years or older to apply.
High School diploma or GED is preferred. Two year degree or above
is strongly preferred. A minimum one year of retail, fast food, or
sales management experience is required. Maintains Food Handlers
and Food Safety Certification as required by County. Must be
authorized to work in the United States. KNOWLEDGE AND SKILLS
Demonstrated leadership and customer service skills and
competencies. Proven success developing team members. Demonstrated
ability to use P&L and store reports to affect change. Ability
to read and interpret documents such as rules, operating and
maintenance instructions and procedure manuals. Excellent oral and
written communication and intrapersonal skills. Ability to write
routine reports and to speak effectively before customers and
employees. Ability to add, subtract, multiply and divide in all
units of measure using whole numbers, common fractions and
decimals. Ability to exercise sound judgment and work with minimum
supervision. Proficient computer knowledge (Microsoft products
preferred Word, Excel). PDI/Verifone/Topaz experience preferred.
PHYSICAL DEMANDS While performing the duties of this job the
employee is regularly required to stand and walk. The employee is
occasionally required to climb or balance on a ladder and/or stool,
kneel or crouch. The employee must occasionally lift or carry up to
50 pounds; push or pull up to 128 pounds. Reasonable accommodations
may be made to enable individuals with disabilities to perform
essential job functions. Essential functions are job duties that an
employee must be able to perform with or without reasonable
accommodation. All of the responsibilities listed above are
considered essential job functions to this position. This job
description is subject to change at any time.
Keywords: 7-Eleven, Brownsville , LTC Restaurant Leader, Other , Brownsville, Texas
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