SHIFT: Work From Home
Are you looking for a full time or part-time opportunity with an
organization exhibiting excellent company culture? We currently
have an opening for you to exercise your superb customer service
skills assisting our team in generating revenue for hospitals.
We are seeking a full time or part-time Call Center Agent for
our center to ensure that we continue to provide all patients with
high quality, efficient care. Every role has an impact on our
patients' lives and you have the opportunity to make a difference.
We are an amazing team that works hard to support each other and
are seeking a phenomenal addition like you who feels patient care
is as meaningful as we do. We want you to apply now!
We offer you an excellent total compensation package, including
competitive base salary, an excellent benefit package and
growth opportunities. We believe in our team and your ability to do
excellent work with us. Your benefits include 401k, PTO,
medical, dental, vision, flex spending, life, disability, tuition
reimbursement, student loan repayment, employee discount program
and employee stock purchase program. We would love to talk to you
about this fantastic opportunity. Benefits vary depending upon
full-time, part-time or PRN employment status.
As a Call Center Agent, you are responsible for placing outbound
calls to consumers and gaining approval from right party consumer
to transfer the call to a Customer Service Professional.
WHAT WILL YOU DO IN THIS ROLE?
- You will represent the organization as a top notch service
- You will transfer consumer to appropriate parties, once
approval has been obtained.
- You will leave a message when caller is not available.
- You will use judgment in escalating unresolved issues to
- You will Practice and adhere to the "Code of Conduct"
philosophy and "Mission and Value Statement".
- You will practice "Gung Ho" principles.
- You will attend Privacy and Security Training, as required by
the HIPAA Awareness Program and comply with all guidelines,
policies and procedures to assure sensitive or confidential
information is protected in accordance with the HIPAA rules and
- You will adhere to and support organizational IT&S
standards, policies, and procedures.
- You will perform other duties as assigned.
WHAT CAN WE OFFER YOU?
- Schedule Flexibility (Part time: 20 hours per week/4 hour
shift, Mon-Fri: 8am-2pm)
- Pay Rate: $13.00 per hour non-negotiable
- Clear career progression - start part time and work your way up
an exceptional team environment.
- High School diploma or GED preferred
Parallon is an industry leader in revenue cycle services. We
partner with over 650 hospitals and 2,400 physician practices
nation-wide. Our parent company, HCA Healthcare, has been
consistently named a World's Most Ethical Company by Ethisphere and
is ranked in the Fortune 100. We are dedicated to ensuring our
patients have the best experience even after they leave our
Be a part of an organization that invests in you. We are
actively reviewing applications. Highly qualified candidates will
be promptly contacted by our hiring managers for interviews. Submit
your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
Our Company's recruiters are here to help unlock the next
possibility within your career and we take your candidate
experience very seriously. During the recruitment process, no
recruiter or employee will request financial or personal
information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
email you from a public webmail client like Gmail or Yahoo Mail. If
you feel suspicious of a job posting or job-related email, let us
know by clicking here.
For questions about your job application or this site please
contact HCAhrAnswers at 1-844-422-5627 option 1.