Company: Southwest Key Programs
Location: San Benito
Posted on: June 7, 2021
The Lead Trainer is a professional leader in the Program
responsible for organizing the training department in partnership
with Program Director or designee, and the Regional Learning &
- Manages, supports, and oversees the Program Trainers to ensure
the delivery of training to, and maintain compliance for, the
- Coach Program Trainers in delivery to promote evidence-based
learning as measured by the quality of training by participant
surveys and assessments.
- Responsible for the execution of training courses required to
meet the needs of the Unaccompanied Minor's program with staff from
- Promotes a positive climate for learning and excellence where
employees have the opportunity to enhance their professional growth
- Collaborates with Regional Learning & Development Manager to
drive Regional and National initiatives and implement strategies to
ensure consistent instruction and learning.
- Assessing Program Trainers on their effectiveness of
evidence-based learning to ensure learning outcomes.
- Analyzes reports and data from learning management system and
communicates to program management any colleagues who are out of
compliance or overdue on training or course completion.
- Learns all training content in order to support and execute
training delivery needs as required by the Program.
- Participates in the selection process for prospective trainers
with program and regional leadership.
- Partners with program and regional leadership to oversee
trainer onboarding, performance evaluation, and development.
- Communicates effectively with all staff to execute quality
- Models culturally diverse techniques for serving students from
- Utilizes research methods to remain up-to-date with current
industry trends to enhance professional skills in preparation for
- Works closely with Program Leadership to ensure all program
staff are compliant with Southwest Key, State, and Federal training
requirements and mandates.
- Develops mentorship relationships (as approved by the Program
Director) with employees requiring additional training and coaching
- Creates a safe and inclusive learning environment of respect
and rapport to ensure a positive learning experience for program
- Uses effective instructional strategies to meet the needs of
the program's staff.
- Oversees the program trainers to coordinate the ordering,
purchasing, and maintenance of inventory of training
- Promotes positive community relationships in coordination with
the Program Director to enhance the resources available to program
staff and youth.
- Delivers training as needed to new and existing colleagues and
verifies the retention of knowledge and learning concepts by the
- Attends all required organizational trainings.
- Creates, identifies and attends workshops that will enhance
professional skills in the area of education, direct supervision,
vocational, OSHA, HIPPA, and other topics deemed appropriate by
program director or designee.
- Attends certification and re-certification trainings for First
Aid/CPR, non-violent crisis intervention, verbal judo, Residential
Child and Youth Care Professional Curriculum and other
certifications as deemed appropriate by the Program Director or
- Attends all departmental and program management meetings to
ensure up-to-date information is received and/or information of
policy changes or practice are adhered to.
- Assists with the submission of monthly SWK reports, quarterly
reports, and end of year reports as necessary.
- Provides and facilitates information as needed for SWK and/or
- Assists in the evacuation of UAC as needed due to inclement
weather conditions, natural disasters, or other unforeseen
- Travels as needed for trainings, conferences or to transport
UAC to destinations within the U.S.
- Maintains any professional or para-professional certifications
acquired while employed with SWK annually.
- Must show flexibility in order to react to change productively
and be willing to handle other essential tasks as assigned by
program and regional leadership.
Qualifications and Requirements:
- Bachelor's degree required in the field of Education, Social
Service or related field.
- Minimum of two (2+) years of experience delivering training to
adult learners in a variety of learning methods.
- Minimum of one to two (1-2) years of supervisory
- Ability to carry out supervisory responsibilities in accordance
with the organization's policies and applicable laws.
- Responsibilities include planning, assigning, and directing
work; appraising performance; addressing complaints and resolving
- One to two (1-2) years of paid or unpaid experience working
- Excellent Public Speaking skills.
- Must be computer literate with working knowledge of Microsoft
Windows (Word Perfect, Microsoft Word, Excel).
- Cleared Tuberculosis test results.
- Immunization Documentation: Tetanus, Diphtheria, Pertussis
(Td/Tdap), Varicella, Measles, Mumps, Rubella (MMR), Hepatitis A
- Must be able to work a flexible work schedule.
- Cleared background check from appropriate entity.
- Cleared drug test results (Texas programs only).
- Must be at least 21 years of age at the time of hire.
- Must possess a valid U.S. driver's license and eligible to
drive to facilitate operational needs.
- Bilingual ( English/Spanish)
Must be able to obtain Crisis Prevention Institute (CPI)
certification and First Aid Certification (CPR). Must be able to
supervise UAC indoors and outdoors by standing for extended periods
of time. Bending, stooping and lifting up to 15 lbs required to
complete daily tasks.
This is a twenty-four-hour residential facility, at which minors
receive multiple services. Three shifts per twenty four hour
period. Work shifts are subject to change. Noise level varies from
mild to moderate. Lead Trainer must maintain a flexible work
schedule to meet the training needs of program staff working all
Keywords: Southwest Key Programs, Brownsville , Lead Trainer, Other , San Benito, Texas
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