AUTO-TAX CLERK I
PLAN: 108 -$ 25,462.00 minimum salary
I - JOB SUMMARY:
close supervision, performs moderately complex clerical support
tasks involving independent judgment. Performs a variety of work
tasks of a specialized nature, including processing registrations,
property tax payments, TABC payments, and simple titles. Applies
knowledge of laws and policies to customer circumstances and works
to resolve customer issues. Reports to Supervisor/Manager
the first in a series of three tax-related job classifications
within the Administrative Support job family. This classification
is distinguished from the Auto/Tax Clerk II in that incumbents
typically have limited tasking capabilities, do not process complex
titles, and require extensive supervision to meet standards. This
is an entry-level job classification with a pronounced emphasis on
functional knowledge to analyze and respond to matters requiring
basic knowledge of department policies and procedures. Performs and
conducts research and interpretation in a variety of substantive
areas, including whether registrants are in compliance with Texas
Traffic Laws, Property Tax Code, and Alcoholic Beverage Code.
Applies knowledge of court fines and fees to determine necessary
method of transaction completion. Analyzes simple tax
accounts/court cases and legal documents.
registrations and property tax payments. Determines eligibility of
motor vehicle renewals after reviewing scofflaw program. Performs
tasks necessary to complete mail-in license registration,
subcontractor renewals and title applications. Processes simple
transactions and maintains manual and computerized journal entries.
Processes financial reports, including receipts, claims, and
disbursements. Performs cashiering functions on a rotating basis
and balances cash drawer at the end of shift. Balances tax revenues
to tax payments and receipts on a daily basis. Receives, posts and
issues receipts for fee payments or other charges and submits
monies and pertinent information to appropriate
short-term payment arrangements within office guidelines. Reviews
delinquent accounts and contacts appropriate party(s) for
effective document, file, and record retrieval system. Maintains
accountability for files processed through the system. Enters data
from document receipts into automated record system. Compiles
information using computer systems. Audits data entry reports and
prints final reports for other departments.
general office functions, including gathering information and
statistical data, creating databases and generating reports using
spreadsheet and database software. Writes and prepares
correspondence. Provides direction and information to the public on
procedures, forms and regulations. Provides public with file
information, in person and by telephone and may act as the primary
contact for assigned functions. May perform general office
activities, such as ensuring facility availability, opening and
closing doors, and assisting in administrative staff support. May
staff service counters, information booth, drive through and lobby
areas to assist customers.
other job-related duties as assigned.
School diploma or G.E.D. AND two (2) years of increasingly
responsible office/clerical experience, including the operation of
modern office procedures and computer equipment to include word
processing, spreadsheets, databases and a variety of software
packages. Must have customer service experience AND a minimum of
one (1) year experience in a directly related function;
combination of education and experience that has been achieved and
is equivalent to the stated education and experience and required
knowledge, skills, and abilities sufficient to successfully perform
the duties and responsibilities of this job.
Registrations, Certifications, or Special Requirements:
Must have the ability to communicate effectively both in English
Negotiation experience. Call center experience. Valid Texas
Driver's License. Must provide a no criminal record report. Must be
Skills, and Abilities:
service and resolving customer problems.
Traffic Laws, Property Tax Code, and Alcoholic Beverage
office/clerical practices and procedures, and methods.
management and techniques.
and procedures of record keeping.
equipment to include word processing, spreadsheets, databases and a
variety of software packages.
letter writing, grammar and punctuation, and report
with customers, both in person and on the phone.
research and presenting information.
financial reports, including receipts, claims, and
cashier duties, such as receiving cash, issuing and posting
receipts for fee payments or other charges.
and compiling material for reports.
a variety of modern office equipment, including a
verbal and written communication.
customer issues and maintain a production schedule.
data and present it in a clear and comprehensive
and carry out verbal and written directions.
and maintain effective working relationships with departmental
clientele, representatives of outside agencies, other County
employees and officials, and the general public.
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical requirements include the ability to lift/carry up to 20-50
pounds occasionally, visual acuity, speech and hearing, hand and
eye coordination and manual dexterity necessary to operate a
computer and office equipment. Subject to sitting, client/customer
contact, standing, walking, vision to monitor, repetitive motion,
stooping/kneeling, squatting, bending, and reaching to perform the
essential functions. May be assigned and/or transferred to other
inter office departments and/or Branch Tax Offices throughout the
county (without mileage compensations and/or
job description is intended to be generic in nature. It is not
necessarily an exhaustive list of all duties and responsibilities.
The essential duties, functions, and responsibilities may vary
based on the specific tasks assigned to the
position is subject to a six (6) month probationary period prior to
Civil Service eligibility; Must submit to a Civil Service clerical
Cameron County Offers Excellent Fringe Benefits, Including: Health
and Life Insurance Protection, Sick and Annual Leave, Retirement
System, and Paid Holidays. Cameron County has a mandatory direct
deposit payroll program.