Member Service Representative

Company: Media Riders, Inc.
Location: Brownsville
Posted on: June 8, 2021

Job Description:

Our client is a leading Dental Administration and Services company, providing support to several state dental Medicaid and chip programs. This is a terrific associate level opportunity which offers a great training program, opportunities for advancement or alternate career tracks within 90 days.

The candidates should:

Possess excellent customer service and communication skills. Provide prompt, courteous, professional and accurate information to members and providers via telephone Must be able to handle call volume and be a team player Respond to inquiries regarding eligibility and benefits in a timely and accurate manner Must be able to maintain professionalism

Qualifications:

Minimum of a High school diploma or equivalent required

Must have 1 year of previous customer service experience

Use of computer and office equipment Ability to interpret and apply guidelines, policies and regulations Ability to obtain and utilize sensitive information discreetly and objectively Ability to communicate effectively with others

Individuals must have access to Personal Computer or Laptop, not Chromebook or Microsoft Surface. As well as highspeed internet access from home office.

Keywords: Media Riders, Inc., Brownsville , Member Service Representative, Other , Brownsville, Texas