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Development Service Trainee

Company: City of Brownsville
Location: Brownsville
Posted on: June 9, 2021

Job Description:

Job Description


If selected for an interview you will receive an invitation to the email provided on your application. It is your responsibility to update us if email changes

THE OPPORTUNITY: The City of Brownsville is in a transformative period driven by significant public and private investments such as the expansion of the Brownsville-South Padre Island Airport Terminal, Space X, the Port of Brownsville, Downtown Revitalization, and quality of life enhancements.

The ideal candidate for Development Service Trainee aspires to be a model of innovation, inclusion and empowerment who enables bold people and ideas to thrive. The Development Service Trainee will be a participatory leader: a results-oriented, relationship-building, self-aware team player who also possesses high integrity and politeness, and who foster trust by building relationships with tolerance, patience, and support to provide the best value in service of the citizens of Brownsville.

The Development Service Trainee is responsible to receive and process applications submitted for residential and commercial non-structural work. The Development Service Trainee is responsible to assist homeowners that embark in projects acting as designers, general contractors and construction managers guiding them thru the permit and inspection process. The Development Service Trainee will participate in a sequential inspector certification program that will include field training. The Development Service Trainee works within a general outline of work to be performed; applies work methods and sequences under general supervision.


  • Customer Focus
  • Effective Communication (verbal/written)
  • Time Management
  • Self-starter
  • Problem Solving
  • Ethical Practice


  • Greets and assists customers and residents both in person, and over the phone with permitting inquiries. Routes calls to the appropriate person or department; takes detailed messages; responds to inquiries.
  • Provide case management for projects administered by property owners acting as designers, contractors, and construction managers.
  • Confer with general contractors, property owners and designers regarding state and local ordinance and code requirements.
  • Coordinate the provision of efficient and effective service delivery to customers; handle difficult and complex customer service situations; identify and recommend opportunities for improving service delivery methods and procedures.
  • Ensure timely processing of permits, plans, and applications, and coordinate the routing and tracking of approvals from various departments for required reviews and clearances; perform follow-up phone calls to ensure timeliness of response from other departments and agencies.
  • Demonstrates a respectful attitude towards coworkers that promotes teamwork, open communication, and effective customer service.
  • Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an effective and timely manner.
  • Issues written notices concerning applications and advises citizens, builders, developers on measures to achieve compliance.
  • Must possess strong verbal and written skills.
  • Perform other work as assigned.


  • Requires high school diploma or GED. Associate degree in construction science or building design is preferred.


  • A minimum of three (2) years of progressively responsible experience in building design, building construction, or building inspection.


  • Permit Technician Certification from the International Code Council (ICC) is required. Consideration may be given to applicants that do not hold the certification at entry but that secure the required certification within one (1) year from start date as a condition of employment.
  • Valid Texas driver's license and satisfactory motor vehicle report.


Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation electronic office machines or tools within moderate tolerances or limits of accuracy.


The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.


The City of Brownsville participates in a generous retirement plan with retirement opportunities available at 5 or 20 years of continuous service. The City has an exceptional employee and family medical and dental insurance plan. Employees may also contribute to deferred compensation plans from AXA Equitable or supplemental insurance plans from AFLAC and Colonial Life. Full time employees have an appealing leave plan of sick and annual accumulations totaling 10 days each year. Additionally, the City of Brownsville observes 12 holidays annually.


The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time in order to develop our employees; This description reflects management's assignment of essential functions, it does not prohibit or restrict the tasks that may be assigned; this job description is subject to change at any time.

Keywords: City of Brownsville, Brownsville , Development Service Trainee, Other , Brownsville, Texas

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