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Underwriting Specialist

Company: Gallagher
Location: Brownsville
Posted on: September 10, 2021

Job Description:

Pronto Insurance is one of the fastest growing general agencies in South Texas and is now a member of Gallagher, a world wide expert in risk management solutions. Our first agency was founded in 1997 and the managing general agency operations commenced in 2005. Pronto has emerged in the insurance market through its captive agencies, independent agents, and franchise locations. Today Pronto has over 200 captive locations in Texas and recent expansion into the California and Florida market. Our vision is to become the industry leader by making Pronto Insurance products a reality for all.

Employment Status: Full Time

  • To ensure that all captive & independent agencies are correctly writing new and current policies
  • Communicate critical policy documents to our customers and agents
  • Provide world-class customer service to our customers and agents
  • Understand, follow and enforce the Underwriting Guidelines
  • Fulfill incoming Agent requests managed through e-mail or service tickets
  • Acknowledge potential risk alerts within policies to management
  • Effectively communicate with Sales & Support Staff, Underwriting Auditor, Claims Department & Operations Department
  • Effectively manage and communicate various reports assigned by management
  • Provide Product & Procedure Assistance to Sales Force
  • Learn all product knowledge
  • Work with agencies currently online selling homeowner insurance
  • Effectively operate the GA system; managing policies, processing payments, providing accurate information, etc.
  • Calls to and from the agencies, request inspection, review inspections and photos for compliance, process for notices and reporting

  • 1 year of Customer Service or Sales Experience
  • 1 year within a Call Center environment (preferred)
  • Bilingual English & Spanish (required)
  • Excellent communication skills both oral and written
  • Planning and Organizational Skills
  • Very strong problem-solving, data gathering and organizational skills; be detail-oriented, flexible to handle multiple and competing priorities
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • Minimum secondary education required
  • 1+ years related experience.
  • Understanding of general insurance and legal principles.
  • General knowledge of banking and accounting principles.
U.S. Eligibility Requirements:

  • Submit an application and resume/CV online to be considered.
  • 18 years of age or older.
  • Willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
  • Unrestricted work authorization to work in the U.S. For U.S. employment opportunities, Risk Placement Services, Inc. hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. RPS will require proof of work authorization.
  • Willing to execute RPS' Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure.

RPS offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Risk Placement Services believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Risk Placement Services will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Additional Information

Keywords: Gallagher, Brownsville , Underwriting Specialist, Other , Brownsville, Texas

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