Customer Accounts Advisor
Company: Aarons
Location: Brownsville
Posted on: May 5, 2022
|
|
Job Description:
We are Aaron's - an industry leader in the sales and
lease-to-own retail industry known for quality brand names and
superior customer service. We provide our team members the
opportunity to reach their full potential in a team-oriented,
high-energy, recognition-based environment with competitive pay and
benefits. This is much more than a job - it is a career with
purpose.
Aaron's Customer Account Advisors serve as coaches to our customer,
driving payment collections and lease agreement renewals by
understanding lease agreement benefits and ensuring customers are
100% satisfied with the product. As a Customer Account Advisor, you
will build relationships with our customers over the phone and
face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people,
demonstrate empathy, listen attentively, explain things simply and
easily, and successfully navigate difficult conversations. Strong
multi-tasking, organizational, negotiation and persuasion skills
are necessary. Like all Aaron's team members, they share our
purpose and passion for making a real difference in the lives of
others and the rewards that come from creating strong personal
connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining
updated customer information in the store computer system and
documenting all customer payment appointments.
United States at least 21 years old with a valid state Driver's
License and compliance with the Company's Driver Qualification
Policy; including satisfactory MVR (driving record). Canada at
least the age of 18.
Total RewardsTeam members enjoy access to career training and
advancement opportunities, and are rewarded with competitive
compensation and a comprehensive benefits package, which includes:
Medical, Dental, VisionTuition ReimbursementPay on Demand
OptionsBasic Life and AD&DEmployee Retirement Plan
(401k)Employee Assistance ProgramParental Leave BenefitsFlexible
Spending AccountsHealth Savings AccountsShort-Term
DisabilityLong-Term DisabilityEmployee Stock Purchase PlanPaid Time
OffFinancial WellnessPhysical WellnessDiscountsMatching
GiftsCommunity OutreachEmployee Business Resource GroupsAbout
Aaron'sAt Aaron's we offer sales and lease-to-ownership of
specialty items including furniture, consumer electronics, home
appliances, and accessories throughout the United States and
Canada. Our customers shop at Aaron's for the same reason you
should choose us for the next step in your career - our ability to
positively influence people's lives. If you are looking for a
company with the passion and dedication to make a difference in the
lives of customers and team members alike, join us today.Aaron's is
committed to creating a diverse and inclusive work environment,
celebrates our team members' differences, and is proud to be an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
pregnancy, religion, sex, sexual orientation, gender identity,
national origin, age, disability, veteran status, military duty,
gender expression, genetic information, or any other protected
class. Candidates who require accommodation during the recruitment
process should contact hrsupport@aarons.com.Aaron's is an Equal
Opportunity Employer #LI-Onsite
Keywords: Aarons, Brownsville , Customer Accounts Advisor, Other , Brownsville, Texas
Click
here to apply!
|