Clinical Operations, Patient Service Representative
Company: UnitedHealth Group
Location: Brownsville
Posted on: January 23, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best.Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work.(sm) The Clinical
Operations, Patient Service Representative is responsible for
greeting patients and collecting, recording and balancing payments.
Schedule: Monday-Friday: 8am-5pm CST, with rotating Saturday for
4-hours. No holidays Location: 800 W Jefferson Suite 200
Brownsville, TX 78520 Primary Responsibilities: Greet patients as
they arrive and manages 20-minute wait time Assist patient with
intake processes including copying required documents Collect
co-payments, co-insurance and deductibles and issues receipts
Manage cashier box and daily deposits according to company policies
Process walk-in patients and visitors Answer phones and schedule
appointments Manage medical records (maintains, files / scans,
prepares for schedule) Ensure all correspondence is scanned and /
or filed in a timely manner Process requests for medical records
release and maintains appropriate logs Performs all other related
duties as assigned What are the reasons to consider working for
UnitedHealth Group?Put it all together - competitive base pay, a
full and comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include: Paid Time Off which you start to
accrue with your first pay period plus 8 Paid Holidays Medical Plan
options along with participation in a Health Spending Account or a
Health Saving account Dental, Vision, Life& AD&D Insurance
along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan Education
Reimbursement Employee Discounts Employee Assistance Program
Employee Referral Bonus Program Voluntary Benefits (pet insurance,
legal insurance, LTC Insurance, etc.) More information can be
downloaded at: http://uhg.hr/uhgbenefits You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: High School
Diploma / GED (or higher) 2+ years of medical office experience
including data entry Full COVID-19 vaccination is an essential job
function of this role. Candidates located in states that mandate
COVID-19 booster doses must also comply with those state
requirements. UnitedHealth Group will adhere to all federal, state
and local regulations as well as all client requirements and will
obtain necessary proof of vaccination, and boosters when
applicable, prior to employment to ensure compliance. Candidates
must be able to perform all essential job functions with or without
reasonable accommodation Preferred Qualifications: ICD 10 and CPT
coding experience Certification in Medical Office Specialist
Knowledge or experience with EMR system 5+ years of medical office
experience including data entry Bilingual (Spanish/English) Working
knowledge of medical office procedures and medical terminology
Possible travel may be required on business needs to help cover
other locations. Willing to travel To protect the health and safety
of our workforce, patients and communities we serve, UnitedHealth
Group and its affiliate companies require all employees to disclose
COVID-19 vaccination status prior to beginning employment. In
addition, some roles and locations require full COVID-19
vaccination, including boosters, as an essential job function.
UnitedHealth Group adheres to all federal, state, and local
COVID-19 vaccination regulations as well as all client COVID-19
vaccination requirements and will obtain the necessary information
from candidates prior to employment to ensure compliance.
Candidates must be able to perform all essential job functions with
or without reasonable accommodation. Failure to meet the
vaccination requirement may result in rescission of an employment
offer or termination of employment. Careers with Optum. Our
objective is to make health care simpler and more effective for
everyone. With our hands at work across all aspects of health, you
can play a role in creating a healthier world, one insight, one
connection and one person at a time. We bring together some of the
greatest minds and ideas to take health care to its fullest
potential, promoting health equity and accessibility. Work with
diverse, engaged and high-performing teams to help solve important
challenges.At UnitedHealth Group, our mission is to help people
live healthier lives and make the health system work better for
everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission.Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.#RPO #Red
Keywords: UnitedHealth Group, Brownsville , Clinical Operations, Patient Service Representative, Other , Brownsville, Texas
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