BrownsvilleRecruiter
the smart solution for Brownsville jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Brownsville
Posted on: April 13, 2019

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLKRYSTAL45 when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Brownsville , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Brownsville, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


URGENT: Dog Walking Wanted - Interviewing A Well Trained Petsitter
Description: Posting: br I hope you are having a good day. I am searching for a pet sitter living in Kingsville,
Company: PetSitter
Location: Harlingen
Posted on: 04/19/2019

Family Practice Physician Outpatient Only Practitioner - Physicians Only Apply - Perm
Description: Medical Doctors Only Apply. A Family Practice Physician Outpatient Only Practitioner practice is seeking a qualified physician for Brownsville, TX. This and other physician jobs brought to you by ExactMD. (more...)
Company: The Clover Group
Location: Brownsville
Posted on: 04/19/2019

P/T - F/T Benefit Consultant (Telecommute)
Description: We are currently interviewing for Benefit Consultants to work from home. Our company has been helping
Company: MAH Benefits
Location: Brownsville
Posted on: 04/19/2019


Part-time Shopper
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Edinburg
Posted on: 04/19/2019

Benefit Consultants - Telecommute
Description: Work remotely for the nation's largest provider of discount health benefits. Our company has
Company: JMS Benefits
Location: Brownsville
Posted on: 04/19/2019

PART TIME WORK FROM HOME
Description: ARE YOU LOOKING FOR WORK FROM HOME OPTIONS WHERE YOU CAN WORK FULL TIME OR PART TIME AND STILL MAKE AN INCOME AND STILL HAVE TIME
Company: Ameriplan
Location: Brownsville
Posted on: 04/21/2019

Reps Needed (Work at Home)
Description: We are conducting brief phone interviews now for Benefit Consultants to work from home or anywhere you have a phone
Company: JMS Benefits
Location: Pharr
Posted on: 04/21/2019

Work From the Comfort of Home!
Description: Want to spend more time with your children Need more funds for your golden years Entrepreneurial
Company: Prosperity Legacy
Location: Harlingen
Posted on: 04/21/2019

Data Entry Form Submitter / Entry Level / Work from Home
Description: Data Entry Form Submitter / Entry Level Mommy Jobs Online is now seeking Data Entry Form Submitters to work a flexible weekly work schedule. The type of work you will be doing is submitting our companies (more...)
Company: Mommy Jobs Online
Location: Edinburg
Posted on: 04/19/2019

Part-time Shopper - Groceries
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Pharr
Posted on: 04/21/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Brownsville RSS job feeds