BrownsvilleRecruiter Since 2001
the smart solution for Brownsville jobs

Customer Solutions Tech Support

Company: mommy jobs online
Location: Brownsville
Posted on: September 2, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLANU on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: mommy jobs online, Brownsville , Customer Solutions Tech Support, Other , Brownsville, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Junior Software Engineer - Brownsville
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: Brownsville
Posted on: 09/19/2019

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney – Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Brownsville
Posted on: 09/19/2019

Bilingual Spanish: Entry Level - Become a Customer Experience Rep - Harlingen - Brownsville
Description: DISH is a Fortune 250 company with more than 13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: DISH
Location: Brownsville
Posted on: 09/19/2019


Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Brownsville
Posted on: 09/19/2019

Bilingual-Customer Experience Representative - Harlingen - Brownsville
Description: DISH is a Fortune 250 company with more than 13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: DISH
Location: Brownsville
Posted on: 09/19/2019

Remote Tax Advisor - CPA, Enrolled Agent or Attorney
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Brownsville
Posted on: 09/19/2019

Bilingual Spanish: Customer Experience Specialist - Harlingen
Description: DISH is a Fortune 250 company with more than 13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: DISH
Location: Brownsville
Posted on: 09/19/2019

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Brownsville
Posted on: 09/19/2019

Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease
Description: Two Year Lease-to-Own: No Money Down, No Credit Check, No Balloon Payment, Walkaway Lease IT'S NEVER BEEN EASIER TO OWN YOUR OWN TRUCK Don't Wait, Call Now 423-445-7319 24 Months and You OWN IT - (more...)
Company: U.S. Xpress
Location: Brownsville
Posted on: 09/19/2019

Customer Experience Representative Jobs - Harlingen - Brownsville
Description: DISH is a Fortune 250 company with more than 13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: DISH
Location: Brownsville
Posted on: 09/19/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Brownsville RSS job feeds