Performance Quality Improvement Consultant I
Company: Southwest Key Programs
Location: Brownsville
Posted on: June 19, 2022
|
|
Job Description:
Job Summary::
The Performance Quality Improvement Consultant I is responsible for
a range of process improvement and process management activities.
Activities to include planning, performing, and implementing
process improvement initiatives. These initiatives may represent
one portion of a larger project, a standalone initiative, or a
function within a workgroup or department. Process management
functions include data gathering and analysis, process mapping,
developing and recommending alternatives for improvement,
developing performance metrics, obtaining leadership or stakeholder
agreement, implementing improvement, and monitoring post-process
improvement initiative performance to updated standards. Activities
are undertaken and executed in support of organizational goals and
are accountable for providing business process solutions to meet
internal and external customer expectations. Utilizes Lean Six
Sigma processes and concepts to lead process improvement
initiatives.
#SWSR #ZR
Essential Functions::
Data Analysis: Identifies sources for, gathers, and analyzes data
relevant to processes. Responsible for defining data requirements
and obtaining customer agreements.
Process Architecture: Interviews stakeholders and process owners to
define processes. Helps define standards and methods.
Process Recommendations: Determines process recommendation
documents, including presentations, process maps, supporting
metrics, business requirements, and related impact analyses for
complex processes or for portions of larger or interrelated
processes. Applies Lean Six Sigma concepts and techniques to
process improvement initiatives, including completing Lean Six
Sigma analyses and tasks. Shares accountability for realization of
results with process owners and present recommendations to
stakeholders and process owners.
Metrics Management: Maintains metrics for active and archived
projects ensuring accurate project benefit reporting.
Assume other duties as directed.
Qualifications and Requirements::
Required:
Bachelor's degree in Engineering, Business Strategy, Operations,
Learning and Organizational Change, or similar
1+ Years, Relevant Experience
Broad knowledge of process improvement methodologies
Preferred:
Graduate degree
Lean Six Sigma Green Belt Certification
Experience working with business process modeling tools such as
iGrafx, MEGA, or other
Physical Demands::
Must be able to read, write, and communicate. While performing the
responsibilities of this job, the employee is required to bend,
lift, seize, hold, grasp, turn, or otherwise work with hand or
hands. Expressing or exchanging ideas by means of the spoken word.
Must be able to lift up to 10 pounds.
Work Environment::
General office environment with moderate noise. This position is
mostly sedentary, involves sitting most of the time, but may
involve walking or standing for brief periods of time. A busy
environment with many unscheduled interruptions. Frequent computer
use at workstation for extended periods of time. Public contact
position requiring appropriate business apparel.
Keywords: Southwest Key Programs, Brownsville , Performance Quality Improvement Consultant I, Professions , Brownsville, Texas
Click
here to apply!
|