(US) Evergreen Sales Representative-B&M- Brownsville, TX
Company: Teleperformance
Location: Brownsville
Posted on: August 7, 2022
|
|
Job Description:
Overview:DOING BUSINESS WITH PEOPLE, FOR PEOPLE.Teleperformance
is a global leader in providing exceptional omnichannel customer
experiences since 1978. Our impacts are far-reaching, spanning over
62 countries and interacting with over 38% of the world's
population. This kind of growth wouldn't have been possible without
the dedication of our people who continue to provide outstanding
customer service in every opportunity. Here, your success is our
success.Your ImpactOur customer service representatives are a very
important part of our family. You will be the eyes and ears for our
team, fielding customer inquiries and finding innovative ways to
respond. Working in a collaborative and engaging environment, you
will have the chance to interact with people from all walks of life
and no two days will be the same. As you continue to grow and
challenge yourself, you will discover your potential can take you
anywhere you want to go.Responsibilities:Your
ResponsibilitiesCustomer Service & Sales Representatives field
customer inquiries by finding innovative ways to respond to varying
questions, issues, and concerns.- Connect with customers via
phone/email/chat/and or social media to resolve their questions or
concerns- Calmly attempt to resolve and de-escalate any issues-
Escalate interactions when necessary and appropriate- Respond to
requests for assistance and/or possible processing payments- Track
all call related information for auditing and reporting purposes-
Provide feedback on call issues- Meet sales objectives as
definedQualifications:What We're Looking for- High School Diploma
or equivalent- 18 years of age or older- 6 months sales experience
minimum- Typing 35 WPM- Be proficient in PC operation and
navigation- Able to work independently- Have excellent
communications skills, both oral and written- Ability to work in a
constantly changing and fast paced environment- Ability to stay
composed and objective- Strong listening skills- Superior
negotiating skillsBeing One of Our PeopleIt is our mission to
always provide an environment for our employees that promotes
happiness from the inside out. When you work with us, you are
valued and inspired to learn, to teach, and to grow. We want you to
come to work motivated to and proud to be on our team. That's why
we continually invest in creating outstanding work experiences and
endless development opportunities. We want you to be and feel at
your best, always.Teleperformance is an Equal Opportunity
Employer
Keywords: Teleperformance, Brownsville , (US) Evergreen Sales Representative-B&M- Brownsville, TX, Sales , Brownsville, Texas
Click
here to apply!
|