Clinical Operations, Patient Service Representative

Company: UnitedHealth Group
Location: Brownsville
Posted on: September 10, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.SM
The -Patient Service Representative -is responsible for greeting patients and collecting, recording and balancing payments.
Schedule: Monday-Friday 8am-5pm / Alternating schedule 7:30am-4:30pm -
Location: 5460 Paredes Line Rd. Suite 200, Brownsville, TX
Primary Responsibilities:

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• Greet patients as they arrive and manages 15-minute wait time
  
• Assist patient with intake processes including copying required documents
  
• Collect co-payments, co-insurance and deductibles and issues receipts
  
• Manage cashier box and daily deposits according to company policies
  
• Process walk-in patients and visitors
  
• Answer phones and schedule appointments
  
• Manage medical records (maintains, files / scans, prepares for schedule)
  
• Ensure all correspondence is scanned and / or filed in a timely manner
  
• Process requests for medical records release and maintains appropriate logs
  
• Any other duties assigned from Supervisor
  
  What are the reasons to consider working for UnitedHealth Group? - Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
  
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  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
    
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
    
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
    
  • 401(k) Savings Plan, Employee Stock Purchase Plan
    
  • Education Reimbursement
    
  • Employee Discounts
    
  • Employee Assistance Program
    
  • Employee Referral Bonus Program
    
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
    
  • More information can be downloaded at: -http://uhg.hr/uhgbenefits
    
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    
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    • High School Diploma / GED (or higher)
      
    • 2+ years of medical office experience including data entry
      
    • Working knowledge of medical office procedures and medical terminology
      
      Preferred Qualifications:
      
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      • ICD 10 and CPT coding experience
        
      • Certification in Medical Office Specialist
        
      • Knowledge or experience with EMR system
        
      • Bilingual (Spanish/English)
        
      • Possible travel may be required on business needs to help cover other locations. Willing to travel
        
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        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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        UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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        -#RPO, #Red

Keywords: UnitedHealth Group, Brownsville , Clinical Operations, Patient Service Representative, Sales , Brownsville, Texas